Introduction

Welcome to Jesh and Mikh Dental Clinic ("we", "our", or "us"). These Terms and Conditions govern your use of our website, appointment booking system, and dental services provided at our clinic in Al Karama, Dubai.

By accessing our website or using our services, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our website or services.

Dental Services

Jesh and Mikh Dental Clinic provides dental consultations, cosmetic dentistry, orthodontics, general dental care, and related oral healthcare services.

Treatment recommendations, procedures, and outcomes will be discussed during your consultation. We reserve the right to refuse, postpone, or discontinue treatment where clinically necessary or in situations involving safety, inappropriate behavior, or non-compliance with clinic policies.

Appointments and Cancellations

Appointments may be booked through our website, phone, WhatsApp, or directly at the clinic. Patients are requested to:

• Arrive on time for appointments
• Inform the clinic at least 24 hours in advance for cancellations or rescheduling
• Understand that repeated missed appointments or late cancellations may affect future bookings

The clinic reserves the right to charge cancellation or no-show fees where applicable.

Fees and Payments

Treatment costs will be explained before the procedure whenever possible. Payments are due at the time of treatment unless otherwise agreed in writing. We accept approved payment methods available at the clinic and online.

For insurance claims or third-party billing, patients remain responsible for any balance not covered by insurance providers or corporate agreements.

Split payment options may be available for selected treatments, subject to approval and clinic policy.

Use of Website

You agree to use our website only for lawful purposes. You must not:

• Attempt unauthorized access to the website or systems
• Upload harmful software or malware
• Misuse online forms or communication channels
• Use the website in a way that disrupts its functionality or affects other users

We reserve the right to restrict or terminate website access for misuse or violations of these terms.

Intellectual Property

All content on this website, including text, logos, graphics, images, videos, and design materials, is the property of Jesh and Mikh Dental Clinic unless otherwise stated.

You may not reproduce, distribute, modify, or use any content without prior written permission, except for personal and non-commercial use.

Privacy

Your use of our services and website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal and medical information.

By using our services, you consent to the practices described in the Privacy Policy.

Limitation of Liability

To the fullest extent permitted under UAE law:

• Jesh and Mikh Dental Clinic shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or services
• Liability related to services shall be limited to the amount paid for the relevant treatment or service
• Nothing in these Terms excludes liability where exclusion is prohibited by applicable law

Treatment outcomes may vary from patient to patient, and no medical or cosmetic result can be guaranteed.

Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates and the Emirate of Dubai.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai.

Changes to Terms

We may update these Terms and Conditions periodically. Updated versions will be posted on our website with a revised effective date.

Continued use of our services or website after updates constitutes acceptance of the revised Terms and Conditions.